This mobile application with the name of Pravasy (“App/Pravasy”) is operated by Nellsys Technologies Pvt Ltd, (“We/Our/Us”). We are committed to protecting and respecting your privacy. We do collect your personal information and process your data by the I Act, 2000 (21 of 2000) and other national and state laws that relate to the processing of personal data. Please read the following carefully to understand our views and practices regarding your data. Downloading, accessing, or otherwise using the App indicates that you have read this Privacy Policy and consent to its terms. If you do not consent to the terms of this privacy policy, do not proceed to download, access, or otherwise use the App. We collect your personal information to provide and continually improve our services. Our Privacy Policy is subject to change at any time without due notice. To make sure you are aware of any changes, please review this Policy periodically. The last update can be found at the beginning of this Policy. All partner firms and any third party working with or for Us, and who have access to personal information, will be read and comply with this Policy. No third party may access, or process personal information held by us without having first entered into a confidentiality agreement.
From you directly and through this App: We may collect information through the App when you visit. The data we collect depends on the context of your interactions with our App.
Through business interaction: We may collect information through business interactions with you or with your employees.
From other sources: We may receive information from other sources, such as public databases; joint marketing partners; social media platforms; or other third parties such as:
Updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily.
i.Information about your interactions with the products and services offered by our subsidiaries.
ii.Technical data from analytics providers such as advertising networks;
iii.Identity and non-profile related data from service professionals, publicly available sources, etc.;
iv.Personal data from affiliate entities.
We collect information primarily to provide better services to all of our customers. We collect the following information from you when you use or sign on our App:Name, age, gender, email, address, postal address, mobile number. We do collect the following sensitive information when you use or sign on our App: Health data, govt. identification. When you visit our App, some information is automatically collected. This may include information such as the type of mobile device, Operating System (OS) running on your device, internet protocol (IP) address, unique user ID, access times, device type, and language. We also collect information about how you use Our products or services. We automatically collect purchase or content use history, which we sometimes aggregate with similar information from other customers to create features such as best service, Top ratings, etc. The information about your usage of the App, including crash logs and usage statistics. Information about the location of your device, including geo-location information. We automatically collect information using “Cookies”. Cookies are small data files stored on your device. Among other things, cookies help us to improve our App, our marketing activities, and your experience. We use cookies to see which areas and features are popular and to count visits to our App. By using this App, you are agreeing that We may advertise your feedback on the App and other marketing materials. We will retain your information as long as we require this to provide you with the services and for such period mandated by the concerned laws. If you opt to receive marketing correspondence from us, subscribe to our newsletter or mailing list, We may use your data for our legitimate interests to provide you with details about our goods, services, business updates, and events.
We use the information we collect primarily to provide, maintain, protect, and improve our current products and services.
We use the information collected through this App as described in this privacy policy and we may use your information to;
i.Improve our services, App, and how we operate our business;
ii.Understand and enhance your experience using our App, products and services;
iii.Personalize our products or services and make recommendations;
iv.Provide and deliver products and services you request;
v.Process, manage, complete, and account for transactions;
vi.Provide customer support and respond to your requests, comments, and inquiries;
vii.Create and manage the online accounts you manage on our App;
viii.Send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
ix.Communicate with you about promotions, upcoming events, and news about products and services;
x.We may process your personal information without your knowledge or consent where required by applicable law or regulation for verification of identity or prevention, detection, or investigation, including for cyber incidents, prosecution, and punishment of offenses;
xi.Protect, investigate, and deter fraudulent, unauthorized, or illegal activity.
You agree and acknowledge that by using our services and creating an account with us on our platform, you authorize us, our service providers, associate partners, and affiliates to contact you via email, phone, or otherwise. This is to provide the services to you and to ensure that you are aware of all the features of the services and related purposes.
You agree and acknowledge that any information about you, whether or not you directly provide it to us (via the service or otherwise), including but not limited to personal correspondence such as emails, instructions from you, etc., may be collected, compiled and shared by us to render the services to you. This may include but is limited to service providers who provide or seek to provide you with services, vendors, social media companies, third-party service providers, storage providers, data analytics providers, consultants, lawyers, and auditors. We may also share this information with other entities in the Pravasy group in connection with the above-mentioned purposes.
Cookies are small files that a site or its service provider transfers to your device’s hard drive through your web browser (if you permit it to) that enable the sites or service providers’ systems to recognize your browser and capture and remember certain information. We use cookies to help us distinguish you from other users of the Platform/App, understand and save your preferences for future visits, keep track of advertisements, and compile aggregate data about site traffic interaction so that we can offer you a seamless user experience. We may contact third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. Additionally, you may encounter cookies or other similar devices on certain pages of the Platform/App that are placed by third parties. If you send us personal correspondence, such as emails, or if other users or third parties send us correspondence about your activities or postings on the Platform/App, we may collect such information within a file specific to you.
Information about our users is an important part of our business and we take due care. We share your data with your consent to complete any transaction or provide any product or service you have requested or authorized. We also share data with our affiliates and subsidiaries, with vendors working on our behalf. We may employ other companies and individuals to perform functions on our behalf. The functions include fulfilling orders for products or services, delivering packages, sending postal mail and email, removing repetitive information from customer lists, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content, scoring credit risk, and providing customer service. These third-party service providers have access to personal information needed to perform their functions but may not use it for other purposes. Further, they must process the personal information by this Privacy Policy and as permitted by applicable data protection laws. We release accounts and other personal information when we believe it is appropriate to comply with the law, enforce or apply our conditions of use, and other agreements, and protect the rights, property, or safety of Us, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
We implement appropriate security measures and privacy-protective features on our platform including encryption, password protection, data masking, and physical security measures to protect your data from unauthorized access and disclosure and follow standards prescribed by applicable laws.
Where you have chosen a password that enables you to access certain parts of the services provided, you alone are responsible for keeping this password secret and confidential. We will not be responsible for any unauthorized use of your information, of any stolen, lost, or compromised passwords, or for any activity on your user account due to such unauthorized disclosure of your password. If your password has been compromised in any manner whatsoever, you should promptly notify us to enable us to initiate a change of password.
We take due care to protect customer data. Technical measures are in place to prevent unauthorized or unlawful access to data and against accidental loss or destruction of, or damage to the data. The employees who are dealing with the data have been trained to protect the data from any illegal or unauthorized usage. We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information. We take reasonable steps to help protect your personal information to prevent loss, misuse, unauthorized access, disclosure alteration, and destruction. It is your responsibility to protect your user names and passwords to help prevent anyone from accessing or abusing your accounts and services. You should not use or reuse the same passwords you use with other accounts as your password for our services. It is important for you to protect against unauthorized access to your password your devices, and applications. Be sure to sign off when you finish using a non-personal device. The information you provide to us is shared on our secure servers. We have implemented appropriate physical, technical, and organizational measures designed to secure your information against accidental loss and unauthorized access, use, alterations, or disclosure. In addition, we limit access to personal data to those employees, agents, contractors, and other third parties that have a legitimate business need for such access. Information collected from you will be stored for such period as required to complete the transaction entered into with you or such period as mandated under the applicable laws.
Our App may, from time to time, contain links to and from other Apps/Websites of third parties. Please note that if you follow a link to any of these Apps/Websites, such Apps/Websites will apply different terms to the collection and privacy of your data, and we do not accept any responsibility or liability for these policies. When you leave our site, we encourage you to read the privacy policy of every App/Website you visit.
We do not share your data with third parties without your prior consent other than:
i. With third parties who work on our behalf provided that such third parties adhere to the data protection principles set out in the IT Act, 2000 (21 of 2000) and other applicable legislation, or enter into a written agreement with Us requiring that the third party provide at least the same level of privacy protection as is required by such principles;
ii. To comply with laws or to respond to lawful requests and legal process;
iii. To protect the rights and property of Us, our agents, customers, and others including to enforce our agreements, policies, and terms of use;
iv. In an emergency, including to protect the personal safety of any person; and
v. For a business deal (or negotiation of a business deal) involving the sale or transfer of all or part of our business or assets (business deals may include, for example, any merger, financing, acquisition, divestiture, or bankruptcy transaction or proceeding).
You agree and acknowledge that your data will continue to be stored and retained by us for as long as necessary to fulfill our stated purpose(S) and for a reasonable period after the termination of your account on the platform or access to the services to comply with our legal rights and obligations.
In some circumstances, we may aggregate your data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information incidentally without further notice to you.
If you are under the age of 18 or the age of majority in the jurisdiction in which you reside, you may only use Our App with the consent of your parent or legal guardian. In any case, Pravasy will not be liable for any cause of action that arose due to non-compliance with this section.
We invite you to post content on our platform, including your comments, feedback, pictures, or any other information that you would like to be made available on our platform. Please note that such content will be made available to all visitors to our platform and may become public. We cannot prevent such information from being used in a manner that is contrary to this policy, applicable laws, or your privacy, and we disclaim all liability (express or implied) in this regard. Further, you agree to comply with all applicable laws about the content uploaded or otherwise shared by you on our platform. You understand and acknowledge that you will be solely responsible for any information published by you on our platform that violates applicable laws.
We may change this policy from time to time to the extent permitted under applicable law. If we make any changes to this policy, we will change the “Last Updated” date above. You agree that your continued use of our services after such changes have been published to our services will constitute your acceptance of such revised policy.
Following your subscription to the newsletter, your e-mail address is used for our advertising purposes until you cancel the newsletter again. Cancellation is possible at any time. The following consent has been expressly granted by you separately, or possibly in the course of an ordering process: (I am accepting to receive a newsletter from this App), you may revoke your consent at any time with future effect. If you no longer want to receive the newsletter, then unsubscribe by clicking the unsubscribe option given in the email footer.
If you have any questions about this Policy, how we process or handle your data, or otherwise, you may reach out to us with you
For more queries, grievances, feedback, and comments at pravasy@nellsys.com or contact our grievance officer whose contact details are provided below:
Name- Arun Kumar
Phone- +91 9989637147
Address- Plot No.379,
Road no.20, Ayyappa Society,
Madhapur, Hyderabad, Telangana- 500081 IN
E-mail- arun@nellsys.com