PRIVACY POLICY


Updated on 20-07-2023

Nellsys Technologies Pvt Ltd., (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Nellsys technologies.
This Privacy Policy applies to our website, www.nellsys.com and its associated subdomains (collectively, our “Service”). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms & Conditions.


Definitions and key terms

For this Terms & Conditions:
Cookies: A small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you such as your language preference and login information.
Company: When this policy mentions “Company”, “we”, “us”, or “our”, it refers to Nellsys Technologies which is responsible for your information under the Privacy Policy.
Country: Where Nellsys Technologies or the owner/founders of Nellsys Technologies are based, in this case, India.
Customer: Refers to the company, organization, or person that signs up to use the Nellsys Technologies Service.
Device: Any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit Nellsys Technologies and use the services.
IP address: Every device connected to the internet is assigned a number known as an Internet Protocol (IP) address. These numbers are assigned in geographic blocks. An IP address can often be used to identify a location from which a device is connecting to the internet.
Personnel: Refers to those individuals who are employed by Nellsys Technologies or are under contract to perform a service on behalf of one of the customers.
Personal Data: Any information that directly, indirectly, or in connection with other information – including a personal identification detail – allows for the identification of a natural person.
Service: Refers to the service provided by Nellsys Technologies as described above on this platform.
Website: Nellsys Technologies’ site which can be accessed via this URL: www.nellsys.com
You: A person or entity that is registered with Nellsys Technologies to use the Services.


Information we collect

We collect information from you when you visit our website, register, place an order, subscribe to our newsletter, respond to surveys, or fill out a form. The information we will collect from you is as follows: Name / Username, Phone Numbers, Email Addresses, Mailing Addresses, Billing Addresses, Age


Sensitive Information

We do not process sensitive information. All personal information you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.


Information Automatically Collected

We automatically collect certain information when you visit or navigate the Services. This information does not reveal any specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services and for our internal analytics and reporting purposes. The information we automatically collect includes:
Log and Usage Data: Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you use our services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages, and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called ‘crash dumps’), and hardware settings).
Device Data: We collect device data such as information on your computer, phone, tablet, or other devices you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, internet service provider and/ or mobile carrier, operating system, and system configuration information.


How we use the information

Any of the information we collect from you may be used in one or all of the following ways:
To personalize your experience (your information helps us better respond to your individual needs)
To improve our service (we continually strive to improve our service offerings based on the information and feedback we receive from you)
To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
To process transactions
To administer site features
To send periodic emails


Sharing of Personal Information

We may need to share your personal information under the following circumstances:
Business Transfers: We may share or transfer your information in connection with or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.


Cookies

We use “Cookies” to identify the areas of our website that you have visited. A cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our service but are non-essential to their use. However, without these Cookies, certain functionalities may become unavailable or the customer would be required to enter login details every time they visit our platform. Most web browsers can be set to disable the use of the Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies.


How long do we keep your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this Policy will require us to keep your personal information for longer than the period in which users have an account with us. When we have an ongoing legitimate business need to process your personal information, we will either delete or anonymize such information or, if this is not possible (for example, because your personal information has been stored in backup archives), we will securely store your personal information and isolate it from any further processing until deletion is possible.


Safety of Information

We will implement appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.


Information of Minors

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under the age of 18, please contact us at info@nellsys.com.


Privacy Rights


Withdrawing your consent

if we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law. You have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the Contact Us section below. However, please note that this will not affect the lawfulness of the processing before its withdrawal nor when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent. Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us in the details provided in the Contact Us section below. You will then be removed from the marketing lists. However, we may still communicate with you – for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can: Log in to your account settings and update your user account Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms, and/or comply with applicable legal requirements.


Cookies and similar technologies

Most Web browsers are set to accept cookies by default. If you prefer, you can choose to set your browser to remove and reject cookies. If you choose to do the same, this could affect certain features or services of our website.


DO-NOT-TRACK Features

Most Web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (‘DNT’) feature or setting you can activate to signal your privacy preferences and not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.


Updates to the Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an update ‘Revised’ date and the updated version will be effective as soon as it is accessible. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.


Review, Update, or Deletion of Data

Based on the applicable laws of the land, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please contact us at info@nellsys.com


Contact Us

If you have questions or comments about this Privacy Policy, you may email us at info@nellsys.com or contact us by post at:
Nellsys Technologies Private Limited., Plot No.379, road no.20, Ayyappa Society, Madhapur, Hyderabad, Telangana- 500081 IN